TRANSFORM YOUR BUSINESS
ONE GREAT INTERACTION AT A TIME
Listen to Jeanne Bliss, of Customer Bliss and Nancy Jamison, of Frost & Sullivan
discuss the difference between multichannel vs. omnichannel.
of organizations experiencing
significant profit growth increases
have a Customer Experience
of consumers who work say their
attitudes towards how organizations
should treat them is the same whether
they are buying at work or personally.
of customers are more likely to
spend money with organizations
that make it easy to deal with them.