Know Before You Go

Internet Access

Complimentary wireless internet connectivity will be available at the Banyan Tree in all guest rooms, meeting rooms and public areas.

Name Badge

You and your guest are required to wear your President’s Club name badge at all times for access to activities, transportation, and meal events.

Approved President’s Club Attendees & Guests

This event is by invitation only. Only those persons who qualify will be approved to attend. President's Club is an adult’s only program.

What to Pack

Business casual / resort attire is recommended for all evening events. For evenings, many ladies may want to pack heels but we do recommend flats or wedges as a backup. The ground may be uneven at some of the evening locations so walking in heels may prove to be difficult.

Casual attire is suggested for day activities, depending on your selection. Please refer to each of the activities for more specific attire recommendations. You may be required to bring bathing suits, workout type clothing, sneakers , comfortable walking shoes or water shoes for your activity.

Banyan Tree has a beautiful Beach Club and a lot of activities are water based so more than one swimsuit will probably be a good idea.

Don’t forget the sunscreen, mosquito repellent, SPF lip balm and flip-flops.

Avaya's Code of Conduct

Operating with integrity and within Avaya's Code of Conduct is imperative. This information can be found on the portal at Avaya's Code of Conduct.

Privacy Policy

By registering on Avaya President’s Club website, you agree to the use, transfer, and retention of your Personal Data by Avaya for the purposes specified on this website and in accordance with Avaya Privacy Policy.

Cancellation Policy

All Avaya associates needing to cancel from the President’s Club should contact Avaya Program Headquarters at 1-866-535-2542 (US only toll-free) or +1-212-653-1260 (outside the US) or via email at ConferenceHeadquarters@madisonpg.com immediately to avoid any hotel cancellation fees.

Avaya Program Headquarters Hours of Operation are 9:00 AM - 5:30 PM EST USA

For any questions regarding booking travel or registration assistance, contact Avaya Program Headquarters at:

  • ConferenceHeadquarters
  • 1-866-535-2542 (US only toll-free)
  • +1-212-653-1260 (Outside the US)
  • +1-212-308-0646 (Fax)