If you are traveling from ACES at the Moon Palace Golf and Spa Resort...

Avaya will provide transportation between Moon Palace Golf and Spa Resort and the Banyan Tree Mayakoba.

More information about the scheduled departure time and location will be provided onsite.

If you are traveling from the Cancun International Airport...

If you are not attending ACES and are traveling directly to President’s Club, Avaya will provide transportation between Cancun International Airport (CUN) and the Banyan Tree Mayakoba.

Upon arrival to the airport you will need to clear Customs and then proceed to the baggage claim area to pick up your luggage. After you exit the baggage claims area you will be in the arrivals area. Please proceed outside through the glass doors to the agencies transfer area where you will see International Incentives transportation staff wearing black pants, a magenta polo shirt and carrying and Avaya summit logo sign.

Inside the terminal you will see many representatives offering transportation services and travel assistance to the general public which will not pertain to you so it is important that you proceed outside the terminal to meet Avaya’s group transportation staff.

For any questions regarding booking travel or registration assistance, contact Avaya Summit Headquarters at:

ConferenceHeadquarters
1-866-535-2542 (US only toll-free)
+1-212-653-1260 (Outside the US)
+1-212-308-0646 (Fax)

Avaya Conference Headquarters Hours of Operation: Monday-Friday 9:00 AM - 5:30 PM EST